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- Shipping charges are based on the total weight of your order and charged when your order is placed.
- All orders are shipped from Farmington, NY, USA.
- Orders received after 11:00am EST, holidays, or weekends may begin processing the next business day. Please allow 1-2 business days to process all orders, including expedited shipping options.
- Orders are shipped Monday through Friday.
- MONAG will not be responsible for lost or delayed orders.
- If shipping to multiple locations, each location will be charged for shipping.
- All COD orders must be paid in full only by Certified Check or Money Order, at time of delivery. Customer is responsible for shipping charged if a COD is refused or declined.
- All orders are always shipped with indirect signature required.
- MONAG will not be responsible for lost or stolen package if it shows delivered to the address provided.
- MONAG shall not be liable for any delay in the delivery or shipment of goods, or for any damages suffered by reason of such delay or damaged caused by freight handling.
- Free Shipping for RETAIL Orders of $35 or more only. If return brings the purchase below the minimum then shipping will be charged.