Refund policy

Returns

• Items must be returned within 30 days of delivery
• Items must be in original condition with tags attached
• Customer is responsible for return shipping costs

Refunds

• Refunds will be processed within 5-10 business days after we receive your return
• Refunds will be issued to the original payment method
• Processing time may vary based on your location and payment provider

Return Process

• Contact us at apparel@monag.com to initiate a return
• Send returns to: MONAG Apparel - RETURNS,  5911 Loomis Rd, Farmington, NY, 14425
• Include your order number with the returned item

Final Sale Items

• Sale items and personalized products are final sale and cannot be returned

Contact Information

• For questions about returns or if you don't receive your refund in a timely manner, contact us at apparel@monag.com